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Terms and Conditions
Welcome to Omega Wellness. By accessing our website or purchasing from our store, you agree to the following terms and conditions. Please read them carefully before using our services.
Use of Our Website
This website is intended for customers who wish to browse, purchase, or learn more about our wellness products. You agree to use this website only for lawful purposes and in a way that does not harm the website, brand, or other users.
Product Information
We aim to provide accurate product descriptions, images, prices, and availability. However, product details may occasionally contain errors or change without notice. Omega Wellness reserves the right to update, correct, or remove product information at any time.
Our wellness products are designed to support comfort, relaxation, and general wellbeing. They are not intended to diagnose, treat, cure, or prevent any medical condition.
Orders and Payments
By placing an order, you confirm that the information provided is accurate and complete. Orders are processed once payment is successfully received and verified.
We accept secure payment methods shown at checkout. Omega Wellness reserves the right to cancel or refuse any order if payment fails, information is incomplete, or suspicious activity is detected.
Shipping and Delivery
Orders are shipped to the address provided during checkout. Delivery times may vary depending on location, courier service, and order volume.
Omega Wellness is not responsible for delays caused by courier issues, incorrect shipping details, customs processing, or events outside our control.
Returns and Exchanges
Returns or exchanges may be accepted according to our return policy. Products must be unused, unopened, and returned in their original condition where applicable.
Please contact our support team before sending any item back. Unauthorized returns may not be accepted or processed.
Customer Responsibility
Customers are responsible for reviewing product details, usage instructions, and safety information before use. If you have any health-related concerns, please consult a qualified professional before using any wellness product.
Limitation of Liability
Omega Wellness is not liable for indirect, incidental, or unexpected damages resulting from the use of our website, products, or services.
Our responsibility is limited to the value of the product purchased, where allowed by applicable law.
Privacy and Data Protection
We respect your privacy and handle personal data according to our privacy policy. Information collected during browsing or checkout is used to process orders, provide support, and improve our services.
Changes to These Terms
Omega Wellness reserves the right to update these terms and conditions at any time. Changes will be posted on this page, and continued use of the website means you accept the updated terms.
Questions?
If you have any questions about these terms and conditions, please contact us through our contact form or via WhatsApp.